Privacy Policy
Last updated: August 27, 2025
trendox.shop operates this store and website to provide you with a curated shopping experience (the "Services"). The Services are powered by Shopify. This Privacy Policy explains how we collect, use, and disclose your personal information when you access or use our Services.
Personal Information We Collect
- Contact details (name, address, phone number, email)
- Financial information (credit/debit card, payment info)
- Account details (username, password, preferences)
- Transaction info (items viewed, purchased, returned)
- Communications with us (customer service messages)
- Device info (IP address, browser, network details)
- Usage info (site navigation, interaction times)
Sources of Personal Information
- Directly from you
- Automatically via our Services (including cookies)
- From service providers
- From partners or third parties
How We Use Your Information
- Provide, personalize, and improve the Services
- Send marketing and promotional communications
- Prevent fraud and ensure security
- Communicate with you and offer support
- Comply with legal obligations
Disclosure of Personal Information
- To Shopify and service providers
- With marketing partners (for targeted ads)
- When directed by you or with your consent
- With affiliates or as part of a business transaction
- To comply with legal requirements
Relationship with Shopify
The Services are hosted by Shopify. Your data may be shared with Shopify for analytics, advertising, and service enhancements. Shopify may collect information across merchants. Read their full policy at Shopify Privacy Policy.
Third Party Websites
We are not responsible for the privacy practices of third-party websites linked on our site. Review their policies separately.
Children's Data
The Services are not intended for children under the age of majority. We do not knowingly collect data from children. Parents or guardians may contact us to request deletion.
Security and Retention
We use secure systems, but no method is 100% secure. We retain personal information only as long as necessary for legal and business purposes.
Your Rights
- Access, delete, or correct your personal information
- Request a copy or transfer of your data
- Opt out of targeted advertising or data sharing
- Manage your communication preferences
- Withdraw consent or object to processing
Exercise your rights via the Shopify Privacy Portal or contact us directly.
Complaints
Contact us for complaints regarding data handling. You may also contact your local data protection authority depending on your jurisdiction.
International Transfers
Your data may be transferred outside your country. Legal mechanisms like Standard Contractual Clauses are used to ensure protection where applicable.
Policy Updates
This Privacy Policy may change over time. Updates will be posted here with a revised "Last updated" date.
Contact
If you have questions, email: support@trendox.shop